FAQ
Frequently Asked Questions:
1. Who is The Fusion Mart Store?
Fusion Mart Stores is the Supermarket based in Liverpool, UK. From your morning groceries to bedtime stories, we’ve got something for everyone. Shop fresh food, sweet treats, soft bedding, fun toys and books for kids, and even food and toys for your furry friends. Convenient, affordable, and caring – just like family should be. We seell all these items ONLINE and STORE in Liverpool.
2. Do you have physical store?
3. What is delivery charge for UK and EUROPE?
- FREE delivery all over UK expect Northern Ireland, Islands and Scottish High lands.
- Please see delivery info page for more information
4. What is my order status?
You get order confirmation once you placed the order. You get notification when we dispatch your order and then you get continues notification until your order delivered via our courier services.
8. How can I track my order after dispatch?
You get tracking number notification once your order dispatched then you can track with respective courier's website or customer care. We may help you if you find the difficulties in tracking or no support from courier services.
9. Is Fusion Mart Stores responsible for my delivery?
Once we dispatch the order and the products belongs to customer responsibility. Customer needs to talk courier services for tracking and delivery. We help if you face any difficulties with our courier services.
10. Do you do wholesale?
11. Do you deliver frozen items?
Yes, we do deliver frozen items with temperature controlled package. You need to chose temperature control delivery whilst in check out.
13. Do you deliver fresh vegetables?
Delivering fresh vegetables is our special. In hot climate, we deliver fresh vegetables via temperature controlled package.
14. How can I contact you?
You can reach us via below channels
- WhatsApp: 07301015555 For any queries and place order
- Phone: 07301015555- For any queries and place an order
- Website: www.thefusionmart.co.uk - To place an order
- Facebook Messenger: @thefusionmart.co.uk- For any queries
- Email: info@thefusionmart.co.uk - For any queries and place an order